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PHHP Financial Aid FAQs

Answers for Common Questions

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REMINDER: Undergraduates must be enrolled in at least 6 credits to be eligible for financial aid.



Q: QuestionI can’t see my financial aid; where should I look? A: AnswerYou must have a completed 2016-2017 FAFSA on file to be eligible for financial aid. If you have not completed the FAFSA, there is still plenty of time to do so. Go to
Q: QuestionI did my financial aid, but I do not see my loans; where should I look? A: AnswerWe have changed our process. You will need to go to the Financial Aid Status screen and check “YES” or “NO” to loans. If you do not tell us that you want loans, we will not process loans.
Q: QuestionWhere do I view my awards? A: AnswerONE.UF is your friend Once logged in, go to 2016-2017 Financial Awards and Disbursement. READ the information, REVIEW your awards, REDUCE or ACCEPT your awards.
Q: QuestionWhen do I have to accept the loans? A: AnswerIf you are planning on using loans for tuition and living expenses, then you surely want the loans to disburse on time. Please accept the loans at least two weeks before classes start.
Q: QuestionWhat if I do not want the loans? A: AnswerLoans are optional. You do not have to accept them or the full amount. You can always change your mind and request the loans later in the semester. However, loan request must be received at least a week before classes end.
Q: QuestionWhere do I apply for the PLUS loan? A: AnswerLog into using the FAFSA PIN
Q: QuestionHow much is my tuition and do I have enough funds to cover my cost? A: AnswerUndergraduates are charged $TBD per credit hour. Take the per credit rate and multiply it by the number of credit hours you plan on taking.
Q: QuestionWhen is tuition due? A: AnswerFall Fee Payment Deadline: Fri, Sept 2, 2016

Spring Fee Payment Deadline: Fri, Jan 13, 2016

Payments to dropbox are due by 3:30pm or online by 11:50pm on the due date.

Q: QuestionI did not get enough financial aid to cover my cost of attendance; what should I do? A: AnswerThe cost of attendance is not your actual charges. Every student has a budget, which is also known as Cost of Attendance. The costs of attendance are average expenses for an academic year (fall and spring). We assume expenses a student may incur while enroll, therefore, it maybe higher or lower than your actual expenses. The cost of attendance includes basic expenses such as transportation, housing, room and board, books and supplies, and personal and miscellaneous expenses. Knowing the cost of attendance can help you budget and better plan the financing of your education.
Q: QuestionI am graduating in Fall; what will happen to my Spring money? A: AnswerFinancial aid is awarded for the year. If you will not be attending the Spring 2016 semester, please cancel the Spring awards in ONE.UF. It is EXTREMELY important that you do this. If we adjust your financial aid in the Spring semester after we discover that you have graduated, you may owe money.
Q: QuestionWhen will financial aid disburse? A: AnswerFinancial aid disburses after the add/drop period. We try our best to get funds disburse as quickly as possible. If you do not get a disbursement by September 12th, then send Erica a follow up email.
Q: QuestionWhen will I get my financial aid refund? A: AnswerThe bursar office handles all refunds. Refunds are processed within 2-5 days of disbursement depending on your financial institution. You can set up direct deposit on ONE.UF.
Q: QuestionHave I completed all the financial aid steps? A: AnswerONE.UF is your friend. Any missing items will appear under Financial Aid Status.
Q: QuestionWhere do I send my documents? A: AnswerYou can email Erica your verification documents or fax them to 352-392-2861. Please allow 72 hours for the documents to update and at least a week for verification to be completed.
Q: QuestionWhere can I find out how much I borrowed in student loans? A: AnswerNational Student Loan Data System (NSLDS) keeps a history of all of your financial aid from all different schools. You can the total borrowed, interest rates, and your service contact information on the NSLDS website.
Q: QuestionI want to file for instate residency? A: AnswerThe registrar handles all residency reclassification for continuing students. If this is your first semester, contact the admissions office. Please click on the link for more information

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REMINDER: Undergraduates must be enrolled in at least 6 credits to be eligible for financial aid.